One partner. Fixed conditions. Guaranteed availability.
You plan the tour, we deliver the complete ground mobility: across Europe, in consistent quality, with a reply within 24 hours. Fixed conditions from Preferred Partner level, reserved capacity as Key Partner; the entry point is one tour without commitment.
Send your tour plan, indicative quote within 24 hoursTOUR LOUNGE has organised the ground mobility of tours and productions across Europe since 2003: coaches of every size from minivan to double-decker, one point of contact for every country, quotes within 24 hours. For agencies, productions, orchestras, choirs and ensembles. Partner of BDKV. Based in Bochum, Germany.
For partners with regular demand: fixed conditions, guaranteed availability, one point of contact. We do not name clients.
250+ vehicles
Premium vehicles available through pool and network, Euro 6, no more than 5 years old.
Since 2003
Ground mobility for tours and productions, specialised in orchestras, shows and agencies.
25+ countries
Uniform standards across Europe, one point of contact for the whole project, reachable 24/7.
Five vehicle categories, one quality
The right category for every production size, always with experienced drivers and matching equipment.
Category A
Minivan up to 8 and minibus up to around 20 seats for transfers, soloists and small groups.
Category B
Midi coach with around 30 to 35 seats for ensembles and crews.
Category C
Full-size coach with around 50 seats and a large luggage bay for orchestras and choirs.
Category D
Premium day liner with lounge, tables and galley, fewer seats, for long touring days.
Category E
Double-decker with around 70 to 80 seats for large ensembles and casts.
Three levels, from pilot to key partner
No contract first. We start with one tour at a fixed price and build the partnership on numbers, not promises.
1. Pilot
One tour or one transfer package at a fixed price, with lead driver and 24/7 availability. After the tour a debrief with numbers: punctuality, incidents, cost. The entry point for every new partner.
2. Preferred Partner
From three orders per year: price matrix fixed for twelve months, quote within 24 hours, priority dispatch, contractual replacement-vehicle guarantee, dedicated contact, annual volume bonus.
3. Key Partner
For high-volume partners: additionally reserved capacity at peak times, quarterly review, CO2 report per tour, tiered bonus and, on request, involvement in tour planning. Term twelve to twenty-four months.
Bring your own bus partner
You have trusted coach partners? We integrate them into the tour plan. No switching barrier, no either-or.
Also as your second source
You keep your coach partner and name us as the alternative for emergencies, for peaks, for arrival and departure days or for countries where your partner is not set up. No minimum volume, no exclusivity, with conditions agreed in advance and one fixed contact.
Conditions are agreed per partner and are not published. The price matrix follows three axes: vehicle category, type of use (transfer, day trip, touring day) and zone (Germany, neighbouring countries, rest of Europe).
What you get as a partner
- Reply to every enquiry within 24 hours
- Ad-hoc capability: vehicles within 24 to 48 hours across Europe
- Contractual replacement-vehicle guarantee from Preferred Partner level
- One personal contact, reachable 24/7 during the tour
- CO2 reporting per tour for your ESG reporting
- Discretion and loyalty: we work in the background, your client stays your client
Overview instead of chasing: your access
We are building an access for partners that does two things: it saves your tour manager from searching on the road, and you from chasing in the office.
Your tour manager, on the road
Every day of the tour on the phone: departures, destinations, vehicles, drivers with a number to tap, access routes and standing places. Changes are reported in one place and answered in the same place. No password, no app, no installation.
You, in the office
All tours with their status, the documents per tour in one place, your conditions and deadlines, the call-off for the next tour, and after every tour punctuality as a number.
We are happy to show it to you in our first conversation. It holds only what the operation needs: no passenger lists, no names of artists or ensembles. Your tour manager's access expires automatically after the tour.
12-day tour of a chamber orchestra
Seven cities in four countries, instrument transport, hotel change every two days. TOUR LOUNGE provided continuous coach service with a lead driver, coordinated all venue registrations and special access permits and kept the production schedule at each of the seven venues.
The difference to buying piece by piece: one contract, one point of contact, no losses at the interfaces between coach companies, hotels and production management.
Frequently asked questions from agencies and productions
How quickly do we get a quote?
We reply to every partner enquiry within 24 hours with a first assessment, and with concrete conditions for standard routes.
Do we have to sign a framework agreement right away?
No. Every partnership starts with a pilot: one tour at a fixed price, followed by a debrief with numbers. Only then do we talk about Preferred or Key Partner conditions.
We have a regular coach partner. Why TOUR LOUNGE as well?
As your second source. Every regular partner fails once or is fully booked at peak times. You name us as the alternative, with no minimum volume and no exclusivity; conditions and contact are agreed in advance. Arrival and departure days at the airports, and countries where your partner is not set up, can be booked on their own in the same way.
Can we keep our existing coach partner?
Yes. With "Bring your own bus partner" we integrate your existing partners into the tour plan. Nobody has to switch to work with us.
How quickly can you provide vehicles?
Ad-hoc requests are usually covered within 24 to 48 hours across Europe. From Preferred Partner level a contractual replacement-vehicle guarantee applies in addition.
We are a BDKV member. Does that affect the conditions?
Yes. TOUR LOUNGE is a partner of the German Federal Association of the Concert and Event Industry; BDKV members receive special conditions. Mention the membership in your enquiry and it is reflected in the quote.
Which countries do you cover?
All of Europe with uniform standards, with a focus on Germany, Austria, Switzerland and the neighbouring countries. One point of contact for the whole project.
Can we see where our tour stands?
We are building it. The access shows your tour manager every day on the road with vehicles, drivers and meeting points and takes change reports in one place; in the office you see all tours with their status, the documents and, after each tour, punctuality as a number. We are happy to show it to you in our first conversation. Either way, our office is reachable around the clock while your tour runs.
Do you offer CO2 reporting?
Yes. On request you receive CO2 reporting per tour for your ESG reporting, including offsetting options through selected projects.
Do you work with our tour manager or replace them?
We work with them. Your tour manager runs the production, our lead driver and our office run the vehicles. Before the tour your tour manager receives the tour pack with schedule, drivers and emergency number; changes run directly between them and us.
How does invoicing work?
One invoice per tour or per call-off, in euros, with the items from the confirmed quote; payment terms and bonus according to the framework agreement. Transport and any travel services are itemised separately.
What applies to cancellations or changes?
Changes before the tour are agreed in writing and charged according to the agreed conditions; cancellations follow the scale in the framework agreement, staggered by notice before the start of service. Waiting time and extra kilometres on the tour day are charged according to the price matrix.
How are vehicles and passengers insured?
All vehicles used carry liability insurance as required by law; we provide proof on request. Instruments and equipment are to be insured through the ensemble or production; we secure loading and transport by a fixed plan.
Do you name references?
No. We work for agencies, productions and artists who value discretion and never name clients. Your client stays your client.
Start with a pilot tour
Send us a tour plan. You receive an indicative quote within 24 hours, with vehicle commitment within 48 hours. Fixed conditions up front, full service, zero risk for your client relationship.
partner@tourlounge.de